Vehicle showrooms and guest lounges are open with reduced capacity and our processes continue to evolve to remain compliant with current NSW Health guidelines and COVID safe practices, while still meeting all your vehicle needs.

The health and safety of our guests and team members has always been, and will continue to be our top priority. We are working to minimise person-to-person contact and we thank you in advance for your patience.

Here’s some of things we are doing:

• In line with public health orders all Western Toyota guests facing employees are double COVID vaccinated (or have provided an exemption);
• Mask wearing at all times (as currently required by NSW Public Health Orders);
• Social Distancing implemented across the dealership;
• We’ve implemented additional cleaning procedures across our departments;
• We’ve also arranged for some of our staff to work from home, where possible, to maintain essential functions;
• We’ve utilising video conferencing tools to minimise movement of and gathering of staff;

• We’re using a Services NSW QR code and asking all guests & visitors to our dealership to check in so that we know who is or was on our dealership on a particular date, should a case arise;
• We’re monitoring the health and wellbeing of our team with regular updates, supply of extra PPE and cleaning equipment and monitoring staff travel;
• Independent WHS inspections and COVID marshals at every location;
• We’re sanitising vehicles and communal areas regularly;
• We’re following Government recommendations regarding personal hygiene and social distancing;